Client Intake Form

Confidential · Transport Record

For clients with an ongoing move. Please complete all sections as thoroughly as possible so our team can coordinate your pet's journey seamlessly.

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New to Avolar Pets? If you're looking for a free quote for pet transportation, please fill out our Quote Request Form instead → This intake form is for clients who already have an active relocation in progress.

Fields marked with * are required and must be completed before the form can be submitted.

Pet Owner Information

First Name*

Last Name*

Phone Number*

Email Address*

Country*

Current Address (Pickup Location)

City

State / Province

Zip / Postal Code

Preferred Contact MethodPhone Call / Text / Email / WhatsApp

Best Time to Reach You

Emergency Contact Name

Emergency Contact Phone

Pet Information

🐾Pet Details

Pet's Name*

Species*Dog / Cat / Bird / Rabbit / Other

Breed*

Sex*Male Intact / Male Neutered / Female Intact / Female Spayed

Color / Markings

Date of Birth

Age*

Weight*Include unit: e.g. 25 lbs or 11 kg

Microchip Number

Crate Trained?Yes-very / Yes-somewhat / No

Leash Trained?Yes / No / Partially

Temperament / Behavioral Notes

Known Health Conditions or Disabilities

Feeding & Dietary Requirements

Brand & Type of Food

Portion Size Per Meal

Feeding Schedule

Water AccessFree access / With meals / Limited per vet

Food Allergies / Restrictions (including treats)

Medications & Supplements

List all current medications and supplements your pet is taking. Leave rows blank if not applicable.

Medication / Supplement	Dosage	Frequency & Timing	Reason / Condition	How Administered

Veterinarian Information

Veterinary Practice Name

Primary Veterinarian Name

Phone Number

Address

Date of Last Visit

Date of Last Rabies Vaccine

Authorization to Contact Veterinarian During Transport?

Yes, authorized to contact if neededNo – contact owner first

Transport Details

* Please note: Tentative details may be entered below — final confirmation of all transport arrangements, including exact pickup times, routing, and flight details, will be discussed and confirmed with your dedicated Avolar Pets travel advisor prior to your move date.

Scheduled Pickup Date *

Scheduled Pickup Time *

Pickup Address (if different from above)

Pickup Country

Destination Address / Drop-Off Location

Destination Country

Please Note: While every precaution is taken to safeguard all items accompanying your pet, airlines occasionally misplace or lose baggage and accompanying cargo during transit. Avolar Pets cannot be held responsible for personal belongings lost, damaged, or misplaced by the airline. We strongly advise against sending any items of significant monetary, sentimental, or irreplaceable value with your pet during transport.

Special Requests & Additional Notes

Special Instructions for Driver / Handler

Additional Notes or Concerns

Liability Waiver & Terms of Service

By signing below, the undersigned ("Client") acknowledges and agrees to the following terms governing pet transportation services provided by Avolar Pets ("Company"):

1. Accuracy of Information. The Client certifies all information provided is accurate and complete, and agrees to notify Avolar Pets of any changes to their pet's health, behavioral status, or medication requirements prior to transport.

2. Assumption of Risk. The Client acknowledges pet transportation involves inherent risks including stress-related illness, escape attempts, injury during loading/unloading, or adverse reactions to travel, and assumes responsibility for risks arising from undisclosed conditions or temperament.

3. Limitation of Liability. Avolar Pets and its employees, agents, drivers, and contractors shall not be liable for illness, injury, death, or loss during transport unless caused by gross negligence or willful misconduct. Liability shall not exceed the total transportation fee paid.

4. Veterinary Authorization. In a medical emergency, Avolar Pets is authorized to seek emergency veterinary care on the Client's behalf. The Client is responsible for costs incurred.

5. Cancellation Policy. Cancellations 72+ hours before pickup are eligible for a full refund. Cancellations within 72 hours may incur a fee. No-shows will be charged the full service amount.

6. Photo & Media Release. The Client grants Avolar Pets permission to photograph or record their pet during transport for marketing and promotional use, unless the Client opts out in writing before transport.

7. Governing Law. This agreement is governed by the laws of the State of New York. Disputes shall be resolved through binding arbitration in New York County, New York.

Electronic Signature: By typing your full legal name below, you acknowledge that this constitutes your binding electronic signature and that you have read, understood, and agreed to all terms above.

Client Signature (Full Name)*

Date*

Confidential – For Internal Use & Client Records Only