Our Process
How It Works
A simple, transparent five-step process — from first contact to your pet's safe arrival at your new home.
Request a Free Quote
Tell us about your pet, origin, destination, and timeline. We'll provide a detailed, all-inclusive quote within 24 hours — no hidden fees, no surprises.
Our quote covers all transportation, documentation, health certificates, permits, crate procurement (if needed), and airport handling fees.
Meet Your Senior Pet Travel Consultant
You'll be paired with a dedicated Senior Pet Travel Consultant who will be your single point of contact from start to finish.
Your consultant assesses your pet's needs, explains all destination requirements, and creates a personalized travel plan.
Documentation & Preparation
We handle all paperwork: health certificates, USDA endorsements, import permits, microchip verification, and more.
Timelines vary by destination. We guide you on vet visits, vaccinations, and any pre-travel requirements with plenty of lead time.
Travel Day
Our professional handler arrives at your door, and your pet begins their journey. You'll receive real-time updates and photos when appropriate.
Pets travel in airline-approved, climate-controlled carriers. Our team monitors every leg of the journey and handles all airport procedures.
Safe Arrival & Delivery
Your pet clears customs and is delivered to your new home by our local handler at the destination.
We confirm safe arrival and follow up to ensure your pet is settling in well. Our job isn't done until you're both comfortable.
Common Questions
Quick answers to help you plan
How far in advance should I book?
For domestic moves, 2–4 weeks is ideal. For international moves, we recommend 2–3 months minimum. Some destinations (Australia, Japan, UK) may require 6+ months.
How much does pet relocation cost?
Costs vary by pet size, destination, and service level. Domestic moves typically range from $500–$2,500. International moves from $1,500–$8,000+. We provide exact, all-inclusive quotes.
Can I track my pet during the journey?
Yes. You'll receive real-time updates from our team along with online tracking via the airline portal.
What airlines do you use?
We work with all major carriers and select routes based on your pet's safety, comfort, and the fewest connections possible.
What if my pet has a health condition?
We coordinate closely with your veterinarian and the destination's import requirements. Most healthy pets can travel. We'll advise on any restrictions.
Do you transport all breeds?
We transport most breeds including brachycephalic (flat-faced) dogs and cats, subject to airline restrictions. We'll identify the safest travel options for your specific pet.
Ready to Plan Your Pet's Journey?
Every relocation is unique. Get a personalized quote tailored to your pet's size, breed, destination, and travel requirements.